Are the bracelets waterproof?

Our bracelets are water-resistant but not waterproof. We recommend removing them before swimming, showering, or activities with heavy sweat. Occasional light exposure (like rain) is fine, but extended contact will shorten the life of the gold layer.

Are the earrings suitable for newly pierced ears?

We recommend waiting until your piercing has fully healed (typically 6–8 weeks) before wearing our earrings. Our pieces are nickel-free, but fresh piercings are best kept with medically certified implant-grade posts during the healing phase.

Are the earrings suitable for sensitive ears?

Yes. Our earring posts and hooks are made from sterling silver with nickel-free gold vermeil plating, making them suitable for most sensitive ears. If you have a known metal allergy, please check the individual product materials or contact us.

Are the rings adjustable?

Some of our rings are open-band and adjustable. This is noted in the individual product description. For fixed-size rings, please refer to our size guide before ordering.

Aus welchem Material bestehen die Ringe?

Unsere Ringe bestehen aus vergoldetem Messing. Wir verwenden bewusst Messing für Ringe, da es widerstandsfähiger gegen die täglichen Beanspruchungen ist, denen Ringe ausgesetzt sind (Reibung, Stöße, Verformung). Alle Ringe werden in der Schweiz mit zertifiziertem Fairtrade- und recyceltem 24 Karat Gold vergoldet.

Can I combine add-ons from different collections?

Yes — that is the idea. Mix add-ons from the main collection, the Star Sign collection, or the Lux collection with any base piece. The whole collection is built to layer, stack, and combine.

Can I layer your necklaces?

Absolutely — layering is one of our favorite ways to style les solides pieces. We recommend mixing different chain lengths (e.g. 42 cm + 51 cm) for a clean, intentional look. All our necklaces are designed to work together.

Can I stack the bracelets?

Yes, stacking is a signature les solides look. We recommend mixing textures — a flat chain, a bangle, and a cuff work beautifully together. All our bracelets are designed with layering in mind.

Can I wear the rings in water?

We recommend removing your rings before swimming, showering, or washing hands frequently. Prolonged exposure to water, chlorine, and soaps can gradually wear the gold layer. For best longevity, keep them dry.

F: Kann man Gold- und Silberschmuck zusammen tragen?

Ja — Gold und Silber miteinander zu kombinieren ist heute nicht nur akzeptiert, sondern weit verbreitet. Die alte Regel gegen das Mischen von Metallen hatte ihren Ursprung in gesellschaftlichen Konventionen, nicht in Ästhetik. Die Kombination beider Metalle erzeugt optische Tiefe und ermöglicht einen persönlicheren, individuelleren Look. Hilfreich ist es, unterschiedliche Größen zu kombinieren und ein Metall als Basis zu wählen, während das andere als Akzent dient.

F: Kann man Goldvermeil-Schmuck im Sommer tragen?

Goldvermeil reagiert empfindlicher auf Wasser und Hitze als Silber und sollte idealerweise vor dem Schwimmen abgenommen werden. Salzwasser und Chlor bauen die Goldschicht mit der Zeit ab und lassen den Glanz verblassen. Falls du es vergisst, sofort mit frischem Wasser abspülen und sanft trocken tupfen. Sonnencreme, Schweiß und Parfüm beeinträchtigen Vermeil ebenfalls — Schmuck immer erst nach der Hautpflege anlegen.

F: Kann man Silberschmuck im Meer oder Pool tragen?

Silberschmuck verträgt gelegentlichen Wasserkontakt, aber Salzwasser und Chlor beschleunigen das Anlaufen. Wenn du mit Silber schwimmst, spüle es danach sofort mit frischem Wasser ab, trockne es gründlich und wische es mit einem weichen Tuch ab. Wichtig ist, Salz oder Chlor nicht lange auf der Oberfläche einwirken zu lassen — je länger es sitzt, desto mehr greift es das Metall an.

F: Warum läuft Silberschmuck an?

Silber oxidiert, weil es mit Schwefelverbindungen in der Luft und Feuchtigkeit reagiert und dabei eine dünne Schicht aus Silbersulfid auf der Oberfläche bildet. Diese dunkle oder matte Verfärbung ist eine natürliche chemische Reaktion und kein Zeichen schlechter Qualität. Parfüm, Körperlotion, Sonnenschutz sowie die Aufbewahrung in feuchten Räumen wie dem Badezimmer beschleunigen den Prozess.

F: Was ist die beste Methode, verschiedene Metalle beim Schmuck zu kombinieren?

Eine der schönsten Möglichkeiten ist das Tragen desselben Schmuckstücks in Gold und Silber in leicht unterschiedlichen Längen, oder ein silberner Statement-Ring kombiniert mit einem schlichten Goldring an einem anderen Finger. Modulare Schmucksysteme mit austauschbaren Gold- und Silberelementen machen das Mixen besonders einfach und gezielt gestaltbar.

F: Wie entfernt man Anlaufflecken von Silberschmuck?

Die einfachste Methode ist ein Silberputztuch, das leichte bis mittlere Verfärbungen mit wenigen sanften Strichen entfernt und für die meisten Schmuckstücke geeignet ist. Bei stärkerem Anlaufen wirkt ein Silbertauchbad schnell und effektiv — kurz eintauchen, gründlich abspülen und gut trocknen. Tauchbäder sollten nicht für Schmuck mit Edelsteinen, Perlen oder Goldvermeil-Oberflächen verwendet werden, da sie diese beschädigen können.

F: Wie lagert man Silberschmuck richtig, um Anlaufen zu vermeiden?

Silberschmuck sollte in einem luftdichten Behälter oder einem verschlossenen Stoffbeutel aufbewahrt werden, um den Kontakt mit Luft zu minimieren. Anti-Anlauf-Streifen im Behälter binden Schwefelverbindungen und verlangsamen den Oxidationsprozess deutlich. Feuchtigkeit ist der größte Feind von Silber — Badezimmerregale sind daher besonders ungeeignet. Einzelne Stücke getrennt aufbewahren, um Kratzer zu vermeiden.

F: Wie pflegt man Schmuck im Sommer richtig?

Die wichtigsten Gewohnheiten im Sommer: Schmuck nach dem Meer oder Pool mit frischem Wasser abspülen, vor dem Aufbewahren gründlich trocknen, Sonnencreme und Parfüm auftragen bevor man den Schmuck anlegt, und Stücke in einem trockenen Beutel vor Hitze und direkter Sonne schützen. Goldvermeil wenn möglich vor dem Schwimmen abnehmen. Silber verträgt Wasser besser — ein kurzes Abspülen und Trocknen nach dem Baden reicht meist aus.

F: Wie stylt man Gold- und Silberschmuck zusammen?

Am einfachsten gelingt die Kombination durch Layering und Stacking — zum Beispiel eine auffällige Silberkette mit einem zarten Goldring, oder silberne Ohrringe mit einem goldenen Detail-Add-on. Besonders schön wirkt es, geerbte Stücke mit zeitgenössischem Schmuck in einem anderen Metall zu kombinieren. Feste Regeln gibt es nicht — Kontrast und Individualität stehen im Vordergrund.

How do I care for this piece?

Remove before swimming, showering, or exercising. Avoid perfume, lotions, and chemicals — apply these first, let them dry, then put on your jewelry. For gold vermeil, wipe gently with a soft dry cloth. For sterling silver, a soft toothbrush with a little toothpaste works well. Store in a dry place. We also offer a replating service — contact hello@lessolides.ch.

How do I clean my earrings?

Gently wipe with a soft, dry 100% cotton cloth after wearing. Avoid water, perfume, and cleaning agents. Store flat or in individual pouches to protect the shape. Do not use ultrasonic cleaners.

How do I find my ring size?

Use our ring size guide on the product page. The easiest method: measure the inner diameter of a ring that already fits you, or wrap a strip of paper around your finger and measure the circumference. When between sizes, we recommend sizing up.

How do I find the right bracelet size?

Measure the circumference of your wrist with a flexible tape measure or a strip of paper. Add 1–1.5 cm for a comfortable fit. Our product pages list the inner circumference of each bracelet — if between sizes, size up.

How does the add-on system work?

Start with a classic les solides hoop (click hoop) or necklace as your base. Then choose any add-on charm to attach to it. Mix metals, stones, and shapes to create a look that is completely yours. All add-ons are designed to work across the collection.

How long will the gold plating on my ring last?

Rings experience more daily friction than other jewelry. With proper care — removing before washing hands, avoiding chemicals — gold vermeil rings can last 1–3 years before any visible wear. We recommend having them re-plated rather than replacing them.

Kann ich add-ons aus verschiedenen Kollektionen kombinieren?

Ja — genau das ist der Gedanke. Kombiniere add-ons aus der Hauptkollektion, der Star Sign Kollektion oder der Lux Collection mit beliebigen Basisstücken. Die gesamte Kollektion ist darauf ausgelegt, sich schichten, stapeln und kombinieren zu lassen.

Kann ich die Armbänder stapeln?

Ja, Stacking ist ein typischer les solides Look. Wir empfehlen, Texturen zu mischen — eine flache Kette, ein Bangle und ein Cuff harmonieren wunderschön. Alle unsere Armbänder sind für das Tragen in Kombination gedacht.

Kann ich die Ketten übereinandertragen (Layering)?

Unbedingt — Layering ist einer unserer liebsten Looks mit les solides Stücken. Wir empfehlen, verschiedene Längen zu kombinieren (z.B. 42 cm + 51 cm) für ein cleanes, bewusstes Styling. Alle unsere Ketten sind darauf ausgelegt, miteinander zu harmonieren.

Kann ich die Ringe im Wasser tragen?

Wir empfehlen, die Ringe vor dem Schwimmen, Duschen und häufigem Händewaschen abzunehmen. Längerer Kontakt mit Wasser, Chlor und Seifen kann die Goldschicht mit der Zeit abnutzen. Für eine längere Haltbarkeit am besten trocken halten.

Meine Kette hat sich verheddert — was tun?

Leg die Kette auf eine glatte Oberfläche. Löse den Knoten vorsichtig mit einer feinen Nadel — ziehe nicht gewaltsam an der Kette. Um Verhedderungen zu vermeiden, am besten jede Kette einzeln in einem Beutel aufbewahren.

My necklace has a knot or tangle — what do I do?

Lay the necklace flat on a smooth surface. Use a fine needle or pin to gently loosen the knot — do not pull the chain forcefully. Store necklaces individually in pouches to prevent tangling.

Q: Can you wear gold and silver jewelry together?

Yes — mixing gold and silver jewelry is not only acceptable but widely worn today. The old rule against combining metals was rooted in class distinctions, not aesthetics. Wearing gold and silver together creates visual depth and allows for a more personal, collected look. The key is to vary the scale of pieces and let one metal lead while the other plays a supporting role.

Q: Can you wear gold vermeil jewelry in summer?

Gold vermeil is more sensitive to water and heat than silver and is best removed before swimming. Salt water and chlorine gradually break down the gold layer, dulling the finish over time. If you forget to take it off, rinse immediately with fresh water and pat dry gently. Sunscreen, sweat, and perfume also affect vermeil — always put jewelry on last, after your skincare routine.

Q: Can you wear silver jewelry in the ocean or pool?

Silver jewelry can handle occasional water exposure, but salt water and chlorine will accelerate tarnishing over time. If you swim with silver on, rinse it immediately with fresh water afterwards, dry thoroughly, and wipe with a soft cloth. Avoid leaving salt or chlorine on the surface — the longer it sits, the more damage it causes.

Q: How do you care for jewelry in summer?

The key summer jewelry habits are: rinse pieces with fresh water after sea or pool exposure, dry thoroughly before storing, apply sunscreen and perfume before putting jewelry on, and store pieces in a dry pouch away from heat and direct sunlight. For gold vermeil, remove before swimming where possible. For silver, a quick rinse and dry after water exposure is usually enough to keep it looking good all season.

Q: How do you remove tarnish from silver jewelry?

The most accessible method is a silver polishing cloth, which lifts light to moderate tarnish with a few gentle strokes and is safe for most pieces including those with stones or add-ons. For heavier tarnish, a silver dip solution works quickly — submerge briefly, rinse thoroughly, and dry well. Avoid dip solutions on pieces with gemstones, pearls, or gold vermeil finishes, as they can cause damage.

Q: How do you store silver jewelry to prevent tarnishing?

Store silver in an airtight container or sealed cloth pouch to limit air exposure. Anti-tarnish strips placed inside the container absorb sulfur compounds and significantly slow the tarnishing process. Keep silver away from humidity — bathroom shelves are one of the worst storage spots. Store pieces separately to avoid scratching.

Q: How do you style gold and silver jewelry together?

Start with one metal as your base and layer the other in a different scale — for example, a chunky silver necklace with a delicate gold ring, or silver hoops with a gold add-on detail. Mixing inherited pieces with contemporary ones in different metals often creates the most interesting and personal combinations. There are no fixed rules — contrast and individuality are the point.

Nagnata is an Australian fashion and lifestyle brand known for its seamless rib knit construction, superfine merino wool, and organic cottons. Designed for modern movement — from pilates to everyday wear — the brand has earned a loyal international following and was named an Emerging Fashion Designer by Vogue Australia. Nagnata pieces are built to move with you and designed to last.

Q: What is the best way to mix metals in jewelry?

The most effortless way to mix metals is through layering and stacking — wearing the same piece in both gold and silver at slightly different lengths, or combining a silver statement ring with a simple gold band on a different finger. Modular jewelry systems that allow interchangeable gold and silver components make mixing metals especially easy and intentional.

Q: Where can I buy Nagnata in Switzerland?

Nagnata is available in Switzerland exclusively at les solides, a jewelry and lifestyle store located at Bäckerstrasse 56 in Zurich. Les solides is the first stockist to bring the Australian brand to Switzerland, offering a curated selection of pieces in store only. Quantities are limited.

Q: Why does silver jewelry tarnish?

Silver tarnishes because it reacts with sulfur compounds present in air and humidity, forming a thin layer of silver sulfide on the surface. This dark or dull coating is a natural chemical reaction, not a sign of poor quality. Factors that accelerate tarnishing include exposure to perfume, body lotion, sunscreen, and storing silver in humid environments like bathrooms.

What material are the rings made from?

Our rings are made from gilded brass. We use brass specifically for rings because it is more resistant to the daily physical stress rings experience (friction, knocks, reshaping). All rings are plated with certified Fairtrade and recycled 24k gold in Switzerland.

Sind die Armbänder wasserfest?

Unsere Armbänder sind wasserabweisend, aber nicht wasserdicht. Wir empfehlen, sie vor dem Schwimmen, Duschen oder bei starkem Schwitzen abzunehmen. Gelegentlicher leichter Kontakt (wie Regen) ist in Ordnung, aber längerer Kontakt verkürzt die Lebensdauer der Goldschicht.

Sind die Ohrringe für empfindliche Ohren geeignet?

Ja. Unsere Ohrring-Stecker und -Haken bestehen aus Sterlingsilber mit nickelfrei vergoldetem Gold Vermeil — damit sind sie für die meisten empfindlichen Ohren geeignet. Bei bekannten Metallallergien empfehlen wir, die Produktmaterialien zu prüfen oder uns zu kontaktieren.

Sind die Ohrringe für frisch gestochene Ohren geeignet?

Wir empfehlen, bis zur vollständigen Abheilung des Piercings (in der Regel 6–8 Wochen) zu warten. Unsere Stücke sind nickelfrei, aber bei frischen Piercings sind medizinisch zugelassene Implantate während der Heilungsphase am besten geeignet.

Sind die Ringe verstellbar?

Einige unserer Ringe haben ein offenes Band und sind verstellbar. Das ist in der jeweiligen Produktbeschreibung vermerkt. Bei Ringen in fester Größe empfehlen wir, vor der Bestellung unsere Größentabelle zu nutzen.

Was ist die add-on Kollektion?

Die add-on Kollektion ist unser Mix-and-Match-System: modulare Ohrring-Charms und Anhänger, die sich an unsere klassischen Creolen (click hoops) oder Halsketten befestigen lassen. Ein Basisstück, unendlich viele Kombinationen. So stellen wir uns Schmuck vor — persönlich, wandelbar und gemacht für die Dauer.

Nagnata ist ein australisches Mode- und Lifestyle-Label, das für seine nahtlosen Rippenstrick-Silhouetten, superfeine Merinowolle und Bio-Baumwolle bekannt ist. Die Marke wurde für modernen Alltag entwickelt — von Pilates bis zum Stadtbummel — und wurde von Vogue Australia als Emerging Fashion Designer ausgezeichnet. Nagnata-Stücke sind darauf ausgelegt, sich mit dir zu bewegen und lange zu halten.

Welche Kettenlängen bietet ihr an?

Unsere Ketten sind in Längen von 42 cm (Choker) bis 51 cm (lang) erhältlich. Auf jeder Produktseite ist die genaue Länge angegeben. Falls du unsicher bist: Eine 46 cm Kette ist die vielseitigste Alltagslänge.

What chain lengths do you offer?

Our necklaces come in lengths ranging from 42 cm (choker) to 51 cm (long). Each product page shows the exact length. If you are unsure, a 15–21 cm chain is the most versatile everyday length.

What is the add-on collection?

The add-on collection is our mix-and-match system: modular earring charms and pendants that attach to our classic hoop earrings (click hoops) or necklaces. One base piece, endless combinations. It is how we believe jewelry should work — personal, adaptable, and built to last.

all – Page 9 – lessolides

about

les solides was established in 2017 by anna z’brun, a swiss based designer. they create timeless pieces that remain outside the seasonal demands of the fashion industry. les solides is inspired by nature, the people and craftsmanship. all their products are produced locally in bali and their vision is to preserve the traditional craftsmanship and to build sustainable and personal relationships with their producers. anna z’brun sees her label as a counterpoint to mass consumption and fast pace, she relies on minimal and timeless design. far from binary gender roles, their designs work for everyone. the products should become a personal favorite, that accompanies you and ages with you. quality therefore comes first. more than just a brand, les solides aims to inspire a mindful and purposeful way of living. with pieces for you, whoever you choose to be. to cherish craftsmanship by recognising that there is a human being behind every handmade product which makes every piece unique. les solides aims to make timeless products reflecting quality & attention to detail and combines the highest standards of design, aesthetics, simplicity, functionality & durability to create perfect harmony. les solides wants to use the wisdom of many, not only the intelligence of a few.

instagram: @lesolides

facebook: @lesolides

thank you for purchasing from les solides. If you have any questions, suggestions or if something should not work, please send an e-mail to hello@lessolides.ch please read these carefully. By clicking in the i accept the terms and conditions button you accept the present general terms and conditions (gtc).

Prices

our prices and the delivery cost participation applied to your order may change from time to time. The current range of products and prices are displayed on our website. The prices quoted in swiss francs (chf) are inclusive value-added tax (vat) and apply to all countries including switzerland. Portrayal of products every effort has been made to portray items accurately, slight variations may occur. Please note there may be colour variations dependant on the production batch and natural variations.

Order

the presentation of the products in our online shop is not a binding contract offer on our part, but is only a non-binding invitation for the customer to order goods. By ordering the desired goods the customer makes a binding offer to enter into a sales contract. When you place an order with les solides, we send you an e-mail with a receipt confirming your order and listing the details. (order confirmation) in providing the goods for dispatch or by deliveries oft he goods by the publisher, the sales contract is regarded as closed. The availability of the desired product is subject to alterations at any time. We reserve the right to refuse orders without giving reasons.

Delivery

the goods are shipped properly packaged by courier to customers worldwide. Orders placed on our website are processed once a week and we aim to dispatch orders within 10 working days. Once dispatched you should receive your items within 7 - 10 days. On some occasions it may take longer and we apologise for any inconvenience caused. In case of delivery from switzerland to addresses in other countries, additional costs may be incurred (customs, vat, service charges) on the import into the destination country. These additional costs vary according to the local laws and regulations in the destination country and the weight and value of the shipment and will be charged to the customer or the recipient receiving the goods.

Terms of payment

customer deliveries occur only against advance payment. This can be provided as follows: paypal or invoice.

Returns and approval returns

if you are unhappy with a product, please notify us within 8 days of receiving your order at hello@lessolides.ch and let us know why you would like to return the item. If your return is approved, items must be returned in perfect and saleable condition together with the original packaging and we will offer you an exchange or refund depending on the nature of the return. The items return at the expense and risk of the customer. Returns must be sent to the address from which the delivery of the goods was carried out. This is the return address on the package, or on the delivery note. Please do not send the item back until you have contacted us first. No refunds or exchanges will be made for items returned without prior communication and agreement.

Damaged product

if a product arrives damaged, we will replace it, if you let us know the latest within 3 days from receipt of the product via e-mail with photo of the damaged goods. We will inform you how to proceed with the damaged goods further. Please do not send us unsolicited goods back. Refunds or credits as a result of exchange or return due to damaged goods, occur exclusively to the bank account or the paypal account, through which the payment was settled. Governing law. Place of jurisdiction this contract is subject to swiss law. Sole place of jurisdiction is zurich, switzerland.

At lessolides. Ch, accessible from lessolides. Ch one of our main priorities is the privacy of our visitors. This privacy policy document contains types of information that is collected and recorded by lessolides. Ch and how we use it. If you have additional questions or require more information about our privacy policy, do not hesitate to contact us. This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in lessolides. Ch. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

by using our website, you hereby consent to our privacy policy and agree to its terms.

Information we collect

the personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How we use your information

we use the information we collect in various ways, including to:

provide, operate, and maintain our website

improve, personalize, and expand our website

understand and analyze how you use our website

develop new products, services, features, and functionality

communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

send you emails

find and prevent fraud

log files

lessolides. Ch follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (ip) addresses, browser type, internet service provider (isp), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our privacy policy was created with the help of the privacy policy generator and the online privacy policy generator.

Cookies and web beacons

like any other website, lessolides. Ch uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read "what are cookies".

Advertising partners privacy policies

you may consult this list to find the privacy policy for each of the advertising partners of lessolides. Ch. Third-party ad servers or ad networks uses technologies like cookies, javascript, or web beacons that are used in their respective advertisements and links that appear on lessolides. Ch, which are sent directly to users' browser. They automatically receive your ip address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that lessolides. Ch has no access to or control over these cookies that are used by third-party advertisers.

Third party privacy policies

lessolides. Ch's privacy policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Ccpa privacy rights (do not sell my personal information)

under the ccpa, among other rights, california consumers have the right to: request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Gdpr data protection rights

we would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

the right to access you have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification you have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure you have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing you have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing you have the right to object to our processing of your personal data, under certain conditions.

The right to data portability you have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

shipping

we will do our best to ensure that your les solides order reaches you as quickly as possible. our products are properly packed and shipped in switzerland. However, free delivery is only available throughout switzerland.

national shipping

we strive to ship orders within 5 working days. as soon as your order has been processed you will receive a shipping confirmation including a tracking number by swiss post. the delivery time after dispatch takes usually 1-2 working days.

international shipping

we strive to ship orders within 5 working days. as soon as your order has been processed you will receive a shipping confirmation including a tracking number. the delivery time after dispatch takes up to 2 weeks.

for deliveries outside of switzerland additional costs (customs, value added tax, service fees) may apply. these additional costs depend on local laws and regulations, as well as the weight and value of the shipment. these costs must be paid by the customer.

express delivery available upon request (hello@lessolides.ch)

returns and exchange

we want you to love your les solides pieces as much as we do. if you're not completely satisfied with your order, please contact us at hello@lessolides.ch so we can make it right for you. we accept returns within 14 days of purchase for a refund or exchange. returns are only accepted for les solides items that are in new condition, unworn, and free of damage. please ensure the complete article is returned in its original packaging with all labels attached.

pack the products appropriately to prevent damage during transport. please note that return shipping costs are your responsibility. the products remain your responsibility until they reach us. once we receive the product, we will process your refund. please register your return with us before sending it back! no refunds or exchanges will be made for items returned without prior notice and agreement.

how do i return an item?

after your return is approved, please follow these steps:

place the product back in its original packaging.
send the product to the sender's address indicated on the package or delivery note.

please ensure you register your return with us before sending it back! no refunds or exchanges will be made for items returned without prior notice and agreement.

address:

les solides gmbh
bäckerstrasse 56
8004 zürich
switzerland

what can i do if i don't receive the refund?

please make sure you check your bank account for the refund before getting in touch with us. if your refund has not reached your account, please contact us at hello@lessolides.ch and we will be happy to help you.

exchanges

if you are not completely happy with an article and you want to exchange it, please detail to us what you would like to have instead. then send us the item to be replaced to the following address: hello@lessolides.ch

damaged products

if a product arrives damaged, we will replace it as long as you inform us by email with a photo of the damaged goods within 14 days after receiving the product. externally recognizable defects in the product must be photographed on reception and reported to us immediately. if the package has visible defects on delivery, we ask you to photograph the package unopened. we will inform you how to proceed with the damaged goods. please do not send us any unannounced goods.

stockist

size guide

ring size	inside diameter	inside circumference
5	15.7mm 0.62"	49.3mm 1.94"
6	16.5mm 0.65"	51.9mm 2.04"
7	17.3mm 0.68"	54.5mm 2.15"
8	18.2mm 0.72"	57.1mm 2.25"
9	18.9mm 0.75"	59.3mm 2.35"

if you can't find your size, contact us at hello@lessolides.ch so we can try to make it right for you.

care instruction

each piece of les solides is handmade in bali by our craftsmen. the jewelry is made of sterling silver 925. just the gold vermeil rings are made of brass because they can get scratched and damaged from physical impacts more easily. the gold vermeil is completed in switzerland. we use certificated fairtrade and recycled 24k gold which is nickel free. to guarantee the best quality we use gold vermeil, a much thicker gold plating than the industry standard. after the pieces are plated, a protective finish is added to prolong the life of the gold plating. this process ensures that the jewelry should hold its plating for years if taken care of properly.

silver

all les solides hoops, earrings, cuffs, bracelets and necklaces are made of sterling silver 925. silver may become a blackish hue over time due to natural oxidation. we recommend brushing your silver pieces with an old toothbrush and toothpaste or baking soda and rinse with warm water to get rid of the results of oxidation. there are also silver cleaning products available which you can use.

gold vermeil

les solides pieces feature a significantly thicker layer of gold plating compared to the industry standard. after the gold plating is applied, an additional protective coating is added to prolong the life of the gold. with proper care, our gold vermeil pieces should retain its finish for many years. while the usual gold layer on jewelry is 1µ, we use 10µ to ensure much higher quality. however, it is not solid gold, and the layer will wear off over the years depending on the friction the pieces are exposed to. jewelry cleaner should not be used on our gold vermeil pieces. if the desired shine is no longer achieved, you can gently polish them with a soft cloth. in case of premature wear and tear, les solides jewelry can be re-plated, re-plating prices depend on size of jewelry. if there are any issues with the gold vermeil within the first 6 months, we will re-plate your piece of jewelry for free.

brass

all les solides gold vermeil rings are made of brass. your rings are not as protected as the jewelry on your ears or neck. to prevent early wear and tear we use brass instead of silver. brass almost has the same colour as gold, so you won’t see scratches or chipped gold on your rings that much.

storage

all les solides jewelry comes in a small box, perfect for storing your pieces or taking them with you on your travels without risking damage. it is important not to keep your jewelry in the bathroom, as the moisture will accelerate the oxidation process.

leather goods

please remember that leather is a natural product, and its beauty will enhance over the years with a developing patina. colors may transfer onto clothes when using our pieces for the first few times, but these stains can be easily washed out. to ensure your bag brings you long-lasting joy, please follow these care instructions: use a damp cloth to clean dust or stains on smooth leather pieces. additionally, you can use a leather care product to keep it soft and flexible.

broken pieces & repair service

les solides products are made to last, nevertheless things may break after years of wearing or if not handle gently enough. if this should be the case please get in touch with us (hello@lessolides.ch), we offer a repair service starting from CHF 30.-. if we can't fix it we will give you 20% off on your new purchase so you can find your new favourite piece.

replating service

by using much thicker gold plating and adding a protective layer, our pieces are crafted to premium quality standards. If your les solides jewelry shows premature wear and tear, we are happy to replate it for you for a cost of CHF 59.-. should any issues with the gold vermeil arise within the first 6 months, we will replate your piece free of charge. please allow up to 4 weeks for the replating service. this service is available only within switzerland. contact us at hello@lessolides.ch to get started.

legal notes

contact:

les solides gmbh

chemin de la muree 9

1786 sugiez

represented by:

anna zbrun

(executive director)

e-mail: hello@lessolides.

liability for content

the website operator does not guarantee the correctness, accuracy, timeliness, completeness or reliability of the published information. Liability claims against the website operator for material or immaterial damages of any kind arising from the visit, use or non-use of the data provided, from incorrect use of the internet connection or from possible technical errors are excluded. All published offers have a non-binding character. The website operator has the right to change, supplement or delete parts of websites or the entire content without prior notice or to discontinue the publication in part or in full.

liability for links

links to third-party websites, as well as references to them, are outside the responsibility of the website operator. Any responsibility for the contents of these websites is rejected. Whoever accesses, visits or uses third-party websites does so at their own risk.

copyrights

contents and compilations published on these websites by the providers are subject to copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only. The commercial use of our contents without permission of the originator is prohibited.

creative and art directions:

anna zbrun

art direction and graphic design:

silvan possa

webdesign:

sascha krischock

christopher christensen

packshots:

lisa harand

product photos:

emeline courcier

showrooms

OURS

bäckerstrasse 56, 8004 zürich

OURS flagship store showroom in Zürich

mint

postgasse 56A, 3011 bern

MINT store in Bern

press

download our presskit

please contact us if you need any further information:
hello@lessolides.ch

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